AI Chatbots Replacing India Call-Center Workers: How Automation Is Reshaping the BPO Industry
AI chatbots replacing India call-center workers is becoming one of the most significant transformations in the outsourcing world. For years, India has been known as the global hub for customer service and technical support. Now, with the rise of artificial intelligence, that dominance is being redefined. Across Bengaluru, Hyderabad, and Pune, AI systems are now…